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Firefox wont close when I clicl on the X so I have to force my computer to shut down

  • 3 replies
  • 3 have this problem
  • 3 views
  • Last reply by T.Jay

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I first noticed this about a month ago if I was using firefox and clicked on a couple of links, when I came to switch off the computer it wouldn't close, saying that such and such a program was still running; Then on occasions it froze, Ctrl Alt Del unfrose it but the frozen program would be there preventing shutdown. Now, if ever I go onto fire fox I have to force a shut down.

I first noticed this about a month ago if I was using firefox and clicked on a couple of links, when I came to switch off the computer it wouldn't close, saying that such and such a program was still running; Then on occasions it froze, Ctrl Alt Del unfrose it but the frozen program would be there preventing shutdown. Now, if ever I go onto fire fox I have to force a shut down.

All Replies (3)

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Please upgrade your browser to Firefox 8 and check

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Please upgrade your browser to Firefox 8 and check

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Dear Swarnava. Thank you very much for your reply. I thought that I had upgraded some time ago, but it seems that I am still on 3.6. I have gone to "gefirefox.com", clicked on the "upgrade to 8" several times, clicked "save this file" each time, but nothing wonderful has happened; It doesn't even say "restart your computer", which I did, just incase. I have run an "advanced systems care" throught the computer and it shows nothing untoward. STRANGE . T.