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When I click on to Saved Passwords there is no response; the button does not depress.

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

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Although I normally have a note of passwords and IDs in code which only I can understand I omitted to make any note of a password that operates one of the folders in "My Documents".I can reach the Security screens to find "Security" and from that I wish to access "Saved Passwords". Clicking on to it produces no reaction.

Although I normally have a note of passwords and IDs in code which only I can understand I omitted to make any note of a password that operates one of the folders in "My Documents".I can reach the Security screens to find "Security" and from that I wish to access "Saved Passwords". Clicking on to it produces no reaction.

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It is possible that there is a problem with the files key3.db and signons.sqlite that store the encrypted names and passwords in Firefox.
Rename the files key3.db and signons.sqlite in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See: