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Add-ons are reading my version of Firefox incorrectly

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by Adeene

Adeene
Adeene
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I just upgraded to Version 7 of Firefox from 3.0.11. I wanted to add a few Add-ons but the Add-ons page won't let me download any of the newer stuff because it says that I'm still in Version 3.0.11. Under the Help > About Firefox tab it says that I am in fact, Version 7.0 and that it is up to date.

I've attempted restarting Firefox and even restarting my computer. I also re-downloaded Firefox Version 7. Nothing worked.

I just upgraded to Version 7 of Firefox from 3.0.11. I wanted to add a few Add-ons but the Add-ons page won't let me download any of the newer stuff because it says that I'm still in Version 3.0.11. Under the Help > About Firefox tab it says that I am in fact, Version 7.0 and that it is up to date. I've attempted restarting Firefox and even restarting my computer. I also re-downloaded Firefox Version 7. Nothing worked.

Chosen solution

Your UserAgent string in Firefox is probably messed up by another program that you installed, and it says you are running Firefox 3.0.11. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset,
Then restart Firefox

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All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Your UserAgent string in Firefox is probably messed up by another program that you installed, and it says you are running Firefox 3.0.11. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset,
Then restart Firefox

Adeene
Adeene Question owner
more options

Thanks so much! Was easy to do and worked perfectly!