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I got a "Storage Limit Reached" message. Is it legitimately from Firefox?
Here's the message I got: "Your mailbox has exceeded the storage limit as set by your administrator, you are currently running on 99 percent, you may not be able to send or receive new mail until you re-validate your mailbox. To re-validate your mailbox please click the link below:
I pasted the url into my address bar and was taken to a site with the Firefox logo in the top left-hand corner. It asked me a lot of personal identity questions, and I'm leary of responding to them unless I know they are legitimately from Firefox.
All Replies (6)
how did you get this message ?? which website were you on when this message appeared first time ??
It's a scam. .tk is a domain located in Tokelau, a miniscule island located in the South Pacific. See this Wikipedia article: http://en.wikipedia.org/wiki/.tk
What I suggest you do is the following. Install this add-on which will filter out ads: https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/
During the installation, click OK to subscribe to Easylist. Then after Firefox restarts, go to the Adblock Plus subscription list and subscribe to "Malware Domains" which you'll find at the foot of this page: https://adblockplus.org/en/subscriptions
You won't be bothered by this kind of phishing scam again after that.
If this suggestion resolves the problem for you, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same problem.
Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
I got it as an email message, and I hadn't open Firefox yet.
in your email inbox, mark this message as Spam
Thanks. I have already done that.