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Firefox 4 -- just downloaded and menu & top bars are in some strange language - not english. I can't seem to get to a tools menu to change the language because I can't read the top menu.

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  • Last reply by cor-el

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Just downloaded Firefox4 and can't read the top line menu because it's in some strange language with symbols instead of letters. How do I get it to display English in the top line menu? If I could read the menu, I'd go to tools and see if there were an option to change the menu language, but since I can't read the menu choices, I'd only be pushing meaningless buttons. ataplow@vtlink.net

Just downloaded Firefox4 and can't read the top line menu because it's in some strange language with symbols instead of letters. How do I get it to display English in the top line menu? If I could read the menu, I'd go to tools and see if there were an option to change the menu language, but since I can't read the menu choices, I'd only be pushing meaningless buttons. ataplow@vtlink.net

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If you have the Firefox user interface (menu bar) in the wrong language or want to change the current language then you can get Firefox in the language of your choice here:


If that didn't help then please attach a screenshot.

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

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I uploaded the English version from your website as you suggested in an e-mail to me, but when I ran it, I still get something like Arabic.

I've tried it several times, and each time the menu comes up with some language in non-roman characters.

Don't understand why this is happening --- I don't get this kind of menu in Chrome or IE.

Alan ataplow@vtlink.net

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What is the value of the pref general.useragent.locale on the about:config page?

That should be en-US if you've installed the international en-US version of Firefox.

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How do I get to that page? I can't understand the language of the menu, so I don't know what I'm clicking on. Maybe you could tell me what to click --- so many over and so many down etc.

Seems sort-of a catch 22: I need to change the parameters in order to get English, but I can't read the menu until I change the parameters.

See the attached image to see what I'm dealing with.

Alan ataplow@vtlink.net

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By the way, Cor-el Want to let you know I appreciate your effort to help.

Peace, Alan

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To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

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Thanks. I tried it and get the attached screen. I don't see anything which lets me change the language in the menu.

Before I give up completely & just stick with Chrome or IE, I'll bring my laptop which has a correctly configured version of firefox 4 side by side with my desktop & use it as a template for clicking on the correct gibberish lines. I still don't see an option for changing menu bar language, but I'll search around a bit.

It would help if I could get phone contact with someone at Mozilla, but they don't seem to list a phone number on their help page ----

Alan Taplow 844 John Fowler Road Plainfield VT 05667 802-454-4675 Cell: 813-230-3940 ataplow@vtlink.net

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You should type about:config in the location bar and not in the search bar that you see on the about:home page. I hadn't noticed that you do not have the Navigation Toolbar visible, and since you can't read the language then it is best to use the Ctrl+L shortcut to bring up a location bar pop-up and type about:config in the location bar in that pop-up to open pages. If you right-click on empty space on the Tab bar to the right of the plus (+) then you can check-mark all the boxes to make all toolbars appear.