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new toolbars do not install, namely rogers and canon easy-web

  • 2 replies
  • 5 have this problem
  • 9 views
  • Last reply by cor-el

thornpete
thornpete
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i have downloaded both toolbar files, which show up in download window. After double clicking to install various instructions appear. Installation appears to take place, but no toolbars show up on webpage or in View/ Toolbars. What to do??

i have downloaded both toolbar files, which show up in download window. After double clicking to install various instructions appear. Installation appears to take place, but no toolbars show up on webpage or in View/ Toolbars. What to do??

All Replies (2)

TonyE
TonyE
  • Moderator
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The Canon easy-web toolbar is for Internet Explorer only. Firefox and IE use different systems to create toolbars, a toolbar created for IE will not work in Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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There are other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Shockwave Flash 10.0 r22

Update the Flash plugin to the latest version.