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can't save bookmarks in existing bookmark folders - can't see folders

  • 2 replies
  • 19 have this problem
  • 7 views
  • Last reply by cor-el

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complete system was reinstalled. Didn't have any bookmarks after that. Imported bookmarks (do not know if they are up to date). Tried to bookmark a page but the folders I imported do not get displayed when I try to save the bookmark to one of them. I only see Bookmarks Tool, Bookmarks Menu and Unsorted Bookmarks, none of the folders I imported.

complete system was reinstalled. Didn't have any bookmarks after that. Imported bookmarks (do not know if they are up to date). Tried to bookmark a page but the folders I imported do not get displayed when I try to save the bookmark to one of them. I only see Bookmarks Tool, Bookmarks Menu and Unsorted Bookmarks, none of the folders I imported.

All Replies (2)

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When might I expect help with this problem from Mozilla support?

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This can be a problem with the file places.sqlite that stores the bookmarks and the history.