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Clicking links in apple mail opens firefox, but does not go to the actual link.

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  • 82 have this problem
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  • Last reply by kkalina

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Clicking on links in Apple Mail opens/switches to Firefox, but does not go to the page of the actual link. It just loads the homepage or stays on whatever page I was on before. Links work fine when I switch my default browser to Safari, so I think the problem is with Firefox, not Mail. Downloading the latest version of Adobe Flash seemed to temporarily fix the problem, but it stopped working within a day or two.

Clicking on links in Apple Mail opens/switches to Firefox, but does not go to the page of the actual link. It just loads the homepage or stays on whatever page I was on before. Links work fine when I switch my default browser to Safari, so I think the problem is with Firefox, not Mail. Downloading the latest version of Adobe Flash seemed to temporarily fix the problem, but it stopped working within a day or two.

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Here's a link to a thread that solved the problem for me: http://discussions.apple.com/thread.jspa?messageID=12552345&#12552345

The culprit was that the Flash plugin needed updating for FF. That was it.

Go to Firefox; Preferences; General (tab); Add-ons; Manage Add-ons; Plugins. I clicked on Find Updates and immediately updated the Flash plugin.

Hope this helps others.