i can notmanage to open firefox.clicking double on it gives crash reports
when i m trying to open firefox by bouble click on firefox icon it shows mozila crash report
when i m trying to open firefox by bouble click on firefox icon it shows mozila crash report
All Replies (1)
The Modules list of that crash report shows three items that may be related to that crash:
BRNstFF.dll 906F415454F54E34A59E661EF600DD0B2 BRNstFF.pdb Pltfrm.dll 3.0.491.0 E620FF31C06B47009D3FEAEAA37C01F75 Pltfrm.pdb CmndFF.dll 3.0.491.0 39E80926EECC43399820C0C36899DA146 CmndFF.pdb
Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website