Sirs: I was in the middle of a download and suddenly I lost all my photos and music from my external hard drive where I store all photos and music. How can I retirieve my photos and music please? The photos are most important as you can imagine. Your kind assistance will be most appreciated. Sincerely, Bob S. '''Moderator edit: Removed private information. This is a public forum. Please do not post any private information. Also, this is a duplicate of [https://support.mozilla.com/en-US/questions/748849 this thread]. Locking. -FF4L''