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Firefox does not send a crash report.

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Mac OS 10.6.3 Firefox 3.6.7 Firefox does not send an error report after it crashes. It crashes consistently when accessing certain pages when Shockwave Flash 10.1 r53 10.1.53.64 is enabled, but never sends a crash report.

This happened

Every time Firefox opened

== I noticed the problem in early July 2010 after upgrading Shockwave.

Mac OS 10.6.3 Firefox 3.6.7 Firefox does not send an error report after it crashes. It crashes consistently when accessing certain pages when Shockwave Flash 10.1 r53 10.1.53.64 is enabled, but never sends a crash report. == This happened == Every time Firefox opened == I noticed the problem in early July 2010 after upgrading Shockwave.

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More information:

Firefox produces a crash file, but does not send it.

There are 19 July 2010 reports in /Users/me/Library/Logs/DiagnosticReports/ including 5 from today.

A plist file was created or modified at the same time that the as the last crash report. It contains OS and Firefox versions.

The directory /Users/tvd/Library/Application Support/Firefox/Crash Reports/pending is empty. The permission are 700. I am the owner.

The last report submitted was Mar 4, 2010: tail -1 /Users/me/Library/Application\ Support/Firefox/Crash\ Reports/submit.log [Thu Mar 4 22:03:14 2010] Crash report submitted successfully