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Thunderbird freezing when creating link in Draft Email.

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  • Last reply by KI89

KI89
KI89
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Good Day,

For the last few weeks, when using Thunderbird on Windows and writing a draft email, when clicking on the button to create a link, the draft email window freezes. This also happens if I use the menu bar Insert -> Links...

All other Thunderbird windows remain functioning, and I can effectively continue working, but the frozen draft window will remain on screen until closed through Task Manager.

This only happens when creating a Link, not inserting other objects, like an Image. This problem also does not happen with Thunderbird on Ubuntu.

I am running version 115.10.1.

Thanks in advance for any tips that could be of help.

Good Day, For the last few weeks, when using Thunderbird on Windows and writing a draft email, when clicking on the button to create a link, the draft email window freezes. This also happens if I use the menu bar Insert -> Links... All other Thunderbird windows remain functioning, and I can effectively continue working, but the frozen draft window will remain on screen until closed through Task Manager. This only happens when creating a Link, not inserting other objects, like an Image. This problem also does not happen with Thunderbird on Ubuntu. I am running version 115.10.1. Thanks in advance for any tips that could be of help.

Chosen solution

Please

Does problem change?

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Matt
Matt
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Can you paste a link?

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KI89
KI89 Question owner
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Matt said
Can you paste a link?

Hi Matt, Here's a typical link I tried: https://www.st.com/content/st_com/en.html Thing is, I do not even get the dialog box where one can enter the URL.

Thanks, Keith

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Wayne Mery
Wayne Mery
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Please

Does problem change?

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KI89
KI89 Question owner
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OK, I have started Thunderbird in Safe Mode, and the link creation now works as expected.

I have tried re-enabling the add-ons I had, but these have no effect, so it must be due to some setting or other that I may have changed in the past.

I have reverted all settings back to defaults for now, and will keep this issue in mind if ever I adjust them again. If the same issue occurs, I will note it here.

Thanks for your time and help.

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