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I have double folders such as Drafts email, sent email, junk email.

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  • Last reply by Toad-Hall

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I have under 1 email acct: 1 inbox

   1 drafts
   2 sent
   3 archives
   4 junk
   5 other storage folders

2 drafts 3 sent 4 junk 5 trash

How do I correct this?

I have under 1 email acct: 1 inbox '' 1 drafts'' '' 2 sent'' 3 archives ''4 junk'' 5 other storage folders ''2 drafts'' ''3 sent'' ''4 junk'' 5 trash How do I correct this?

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Is the mail account set up as Imap or POP?

The use of 'Junk' implies this is a POP account. If pop has it been set up as a Global Inbox and uses 'Local Folders' mail account or is it a POP account with it's own set of folders?

An image showing problem would be appreciated.