Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why would an account (not mine) show up by itself on my Firefox browser when using Google maps?

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by Dropa

more options

My email address is: abworldwide@icloud.com

I always use Firefox - last week opened Google Maps in Firefox- no problem - it worked fine - was in English - all good! This week - opened Google Maps - and all by itself there is an account of a person (not me) in Thai. I don't speak or understand Thai so I can't even try to get out of this persons account or eliminate it (not to mention - why is it there in the first place??? It just magically appeared???) By chance - I tried Google Maps in Safari (which I never use) - the account came up - NOT under this alien persons name - just regular Google Maps in English. I was able to utilize it - no problem.

This is extremely bizarre - I don't want to use Safari - but apparently Firefox has screwed up here (on it's own it has put this account into my machine - why?) - or possibly it's Google who screwed up which wouldn't be surprising. A person cannot contact Google - they are so arrogant they just have the attitude - we are Google - use our stuff - and the hell with you - nice!!! However - if Safari is just getting the regular Google Maps site - why is Firefox opening Google Maps in an alien account - like mentioned - I just went in like regularly and this alien account appeared.

I never use any of Googles services - I do have an OLD account there - but don’t even remember the user name or log-in. I don’t like their company - they are overbearing - dictatorial - and intrusive - so why bother with them. But no clue why this alien account would have been attached to my computer - not there one week - and then there the next out of the blue???

At any rate - is there any way to get rid of this alien account in my Firefox browser - I am not a computer wiz - but can follow instructions on how to do things easily. Maybe the Firefox cache needs to be cleared - I don’t know (?) - nor do I really know how to do that. Or why the cache would be storing information that shouldn’t be on my machine in the first place??? Thanks!

My email address is: abworldwide@icloud.com I always use Firefox - last week opened Google Maps in Firefox- no problem - it worked fine - was in English - all good! This week - opened Google Maps - and all by itself there is an account of a person (not me) in Thai. I don't speak or understand Thai so I can't even try to get out of this persons account or eliminate it (not to mention - why is it there in the first place??? It just magically appeared???) By chance - I tried Google Maps in Safari (which I never use) - the account came up - NOT under this alien persons name - just regular Google Maps in English. I was able to utilize it - no problem. This is extremely bizarre - I don't want to use Safari - but apparently Firefox has screwed up here (on it's own it has put this account into my machine - why?) - or possibly it's Google who screwed up which wouldn't be surprising. A person cannot contact Google - they are so arrogant they just have the attitude - we are Google - use our stuff - and the hell with you - nice!!! However - if Safari is just getting the regular Google Maps site - why is Firefox opening Google Maps in an alien account - like mentioned - I just went in like regularly and this alien account appeared. I never use any of Googles services - I do have an OLD account there - but don’t even remember the user name or log-in. I don’t like their company - they are overbearing - dictatorial - and intrusive - so why bother with them. But no clue why this alien account would have been attached to my computer - not there one week - and then there the next out of the blue??? At any rate - is there any way to get rid of this alien account in my Firefox browser - I am not a computer wiz - but can follow instructions on how to do things easily. Maybe the Firefox cache needs to be cleared - I don’t know (?) - nor do I really know how to do that. Or why the cache would be storing information that shouldn’t be on my machine in the first place??? Thanks!

All Replies (1)

more options

If you used your email login as login credentials on sites and was compromised anyone can login as you. Once this happens that is beyond the control of firefox forum to help here. Sounds like your google email and gmail accounts were compromised that now someone is using your login as them.