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crashes daily

  • 7 replies
  • 0 have this problem
  • 9 views
  • Last reply by ag1

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see attached image. I get this every day, without fail. I'm running v102.0.1 on iMac 2016 OS11.6.7

see attached image. I get this every day, without fail. I'm running v102.0.1 on iMac 2016 OS11.6.7

All Replies (7)

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Hi

You have not attached an image. Please can you do so to a reply to this thread.

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See attached screenshot

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Just curious, but do you have a 32 or 64bit version of Firefox? You can also download another version of Firefox like Dev, Beta, or Nightly to test. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

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jonzn4SUSE, macOS stopped supporting 32bit apps in 2019, and Firefox has defaulted to 64bit on mac since 2009.

ag1, Does the Mozilla Crash Reporter come up? If so, could you please do the following:

  1. Open Firefox.
  2. Go to Help > More Troubleshooting Information. That should open a new tab with info about your Firefox setup.
  3. Under "Crash Reports for the Last 3 Days" click on your latest crash report. That should take you to a web page starting with "https://crash-stats.mozilla.com/report/index/" and post the address of your latest crash report.

We can then look at the data specific to your crash and have a better idea of what is causing the problem.

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bp-188c5f2d-31d4-4441-871c-b321b0220720

I have submitted it as well.

But there have been almost daily occurrences of the same problem for some time

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From what I can tell, this seems to be related to your graphics card. Could you try the solutions in the following article and see if any of them help: Upgrade your graphics drivers to use hardware acceleration and WebG

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Sorry - I have no idea what you are talking about. I am using a standard iMac 27" mid 2015 model running OS 11.6.7. Are you saying that Firefox is no longer compatible with this setup?