Unable to restore missing bookmarks and bookmarks bar
I have tried several suggestions listed on the help page to restore missing bookmarks as well as bookmarks tool bar. Still getting the same message after restarting.
Thank you ,
Paul
All Replies (2)
Here is screenshot of browser once I have restarted
Sorry about that, your Places database (which stores bookmarks and history) might be damaged.
As the first step, I suggest doing a normal system shutdown and restart of your Mac.
If that doesn't help, could you let us know what you get when you run the "Verify Integrity" diagnosis and repair function. That's here:
Open Firefox's Troubleshooting Information page using any of these methods:
- "3-bar" menu button > Help > More Troubleshooting Information
- (menu bar) Help > More Troubleshooting Information
- type or paste about:support in the address bar and press Enter
Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-20 second delay before results appear.
If all is well, the report that appears below the button should start with:
> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent
Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.
More info: Fix "The bookmarks and history system will not be functional" error message.