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Regarding Mozilla VPN

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Does the limitation of 5 devices mean you can only set up five devices, OR can you set up more than five, but only use 5 at a time?

Does the limitation of 5 devices mean you can only set up five devices, OR can you set up more than five, but only use 5 at a time?

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Hello,

You can have up to 5 devices on a single subscription. Unfortunately, we are unable to increase the limit of devices allowed on a single subscription. It may be something we can look for in the future.

Go to vpn.mozilla.org on each device and simply sign in to the Firefox account you used with your Mozilla VPN subscription. This will automatically add the device to your devices. Then the application should work normally.

I hope you may find this helpful, and please let me know if you need anything else.