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Firefox Mac Only shows strip at top

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

Ryq Seattle
Ryq Seattle
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When I open FF, the window only displays the top menus. If I click the Green dot it will then open full screen. Pressing the green dot once again only displays that 1 inch window. The problem does not occur in safe mode for Firefox. I turned off all of my extensions and turned off hardware Accelerator mode yet the problem still happens.

This just began yesterday and I don't believe I installed anything.

When I open FF, the window only displays the top menus. If I click the Green dot it will then open full screen. Pressing the green dot once again only displays that 1 inch window. The problem does not occur in safe mode for Firefox. I turned off all of my extensions and turned off hardware Accelerator mode yet the problem still happens. This just began yesterday and I don't believe I installed anything.
Attached screenshots

Chosen solution

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed (on Mac: Firefox -> Quit Firefox).

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed (on Mac: Firefox -> Quit Firefox).

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.