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Firefox Completely Broken

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

BlueBlackWhiteGreen
BlueBlackWhiteGreen
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Hello everyone. I created this account just to ask about this issue. About a week ago, Firefox stopped working. Completely. All pages would come up blank, even my own add-ons and bookmarks. The settings page was blank as well. I tried refreshing Firefox to no avail. I uninstalled and reinstalled, nothing. I even booted it in Safe Mode, and webpages wouldn't load. What is going on? Help would be greatly appreciated, but keep in mind I have little technical knowledge.

I attached a picture of me trying to load YouTube in Safe Mode.

Hello everyone. I created this account just to ask about this issue. About a week ago, Firefox stopped working. Completely. All pages would come up blank, even my own add-ons and bookmarks. The settings page was blank as well. I tried refreshing Firefox to no avail. I uninstalled and reinstalled, nothing. I even booted it in Safe Mode, and webpages wouldn't load. What is going on? Help would be greatly appreciated, but keep in mind I have little technical knowledge. I attached a picture of me trying to load YouTube in Safe Mode.
Attached screenshots

Chosen solution

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox.

See "Visual Studio 2015, 2017 and 2019":

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cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox.

See "Visual Studio 2015, 2017 and 2019":