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Can't connect to separate work VPN when Mozilla VPN is disconnected

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  • Last reply by JC

neutral
neutral
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I currently have to use the same Mac (Catalina 10.15.7) for both work and personal use. The former requires that I use the work VPN (through Forticlient), however, when I disconnect from the Mozilla VPN or quit the app, I can't connect to the Internet or log in to my work VPN.

Is there a way that I can keep both VPNs and use them separately? Thanks for your help.

I currently have to use the same Mac (Catalina 10.15.7) for both work and personal use. The former requires that I use the work VPN (through Forticlient), however, when I disconnect from the Mozilla VPN or quit the app, I can't connect to the Internet or log in to my work VPN. Is there a way that I can keep both VPNs and use them separately? Thanks for your help.

Modified by neutral

Chosen solution

Hello,

You can try uninstalling the Mozilla VPN, go to system preferences > Network > Wi-fi (make sure to remove the lock in order to be able to make changes) > advanced > DNS, and if DNS server 10.64.0.1 is showing, remove it from the list.

That should fix your internet connection, then try reinstalling the VPN again and it should work normally.

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All Replies (1)

JC
JC
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Chosen Solution

Hello,

You can try uninstalling the Mozilla VPN, go to system preferences > Network > Wi-fi (make sure to remove the lock in order to be able to make changes) > advanced > DNS, and if DNS server 10.64.0.1 is showing, remove it from the list.

That should fix your internet connection, then try reinstalling the VPN again and it should work normally.