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missing some of the passwords after update to 76.0

V. M.
V. M.
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After update to 76.0 which "..strengthens protections for your online account logins and passwords, with innovative approaches to managing your accounts during this critical time:" Firefox has "strengt away" multiple passwords. Set to default the search engine and removed all of my addons.

After update to 76.0 which "..strengthens protections for your online account logins and passwords, with innovative approaches to managing your accounts during this critical time:" Firefox has "strengt away" multiple passwords. Set to default the search engine and removed all of my addons.

Chosen solution

hello,

If Firefox starts up without your bookmarks, passwords, saved tabs and other settings, check whether your data is available in a different profile. This can happen because Firefox creates a dedicated profile for each Firefox installation starting with Firefox version 67. To recover your Firefox data and settings from another profile: Type about:profiles into the Firefox address bar and press the Enterkey. This will open the About Profiles page.

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All Replies (5)

Pallavi kumari
Pallavi kumari
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Chosen Solution

hello,

If Firefox starts up without your bookmarks, passwords, saved tabs and other settings, check whether your data is available in a different profile. This can happen because Firefox creates a dedicated profile for each Firefox installation starting with Firefox version 67. To recover your Firefox data and settings from another profile: Type about:profiles into the Firefox address bar and press the Enterkey. This will open the About Profiles page.

ARMAN KHAN
ARMAN KHAN
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Hello Icextend,

please follow the instruction step by step to get password 

 * Open the Firefox web browser.
  * Load about:support.
  * Click on the "open folder" link near the top of the page that opens; this opens the profile folder.
  * Close Firefox.
  * Check if you see a file called logins.json.corrupt.
  * If you do, rename the file to logins.json to fix it.
 * Start Firefox. The passwords should be available again.

I hope resolve your problem then reply me back


Thank you

Pallavi kumari
Pallavi kumari
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Hello Icextend,

Firefox installation starting with Firefox version 67

  • Open the Firefox web browser. 
 * Load about:support.
 * Click on the "open folder" link near the top of the page that opens; this opens the profile folder.
 * Close Firefox.
 * Check if you see a file called logins.json.corrupt.
 * If you do, rename the file to logins.json to fix it.
* Start Firefox. The passwords should be available again.
V. M.
V. M. Question owner
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Pallavi kumari said
hello, If Firefox starts up without your bookmarks, passwords, saved tabs and other settings, check whether your data is available in a different profile. This can happen because Firefox creates a dedicated profile for each Firefox installation starting with Firefox version 67. To recover your Firefox data and settings from another profile: Type about:profiles into the Firefox address bar and press the Enterkey. This will open the About Profiles page.

I wonder, will it be a new broken profile with every update?

ANAMIKA KUMARI
ANAMIKA KUMARI
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Hello Icextend,

Try to remove compatibility.ini in this profile. You may have to edit prefs.js as well. Note that it isn't recommended to copy a full profile as this can cause issues. Only copy the data files you really need. 

   https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile


I hope resolve your problem then reply me back


Thank you