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Firefox crashes

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  • 1 has this problem
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  • Last reply by Shadow110

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This browser crashes everytime I go to maps.google.com when its not in Safe mode. I have a LOT of crash reports, but am unable to read them as far as fixing this issue.

Thanks, Terry

This browser crashes everytime I go to maps.google.com when its not in Safe mode. I have a LOT of crash reports, but am unable to read them as far as fixing this issue. Thanks, Terry

All Replies (1)

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Hi, your Video Card Drivers have errors all through them. Was last updated in 2011.

u'unavailable' = bad disabled = bad

direct2DEnabledMessage: [u'blockedDriver'] Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type' D3D11 compositing is disabled

I am just picking examples out. So some things are disabled. As to why they are disabled that may be in the Video Card Program interface.

As Google Maps uses intense graphics you will experience this issue al s long as these things remain unfixed by reinstalling your drivers, if that even helps, or by upgrading yr video card and possibly the system as anything over 5yrs unless it is cutting edge and you paid over 2 grand for it is time to get a new one. Or expect to see further sites and more issues.

reinstall or update your drivers : Intel(R) HD Graphics Family https://www.intel.com/content/www/us/en/support/detect.html

Please let us know if this solved your issue or if need further assistance.