Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't see my cameras HIKVISION in Firefox Quantum 61

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by jesf40

jesf40
jesf40
more options

I can't see my cameras in Firefox Quantum 61. I´m allowed to enter the HIKVISION screen with all details but a message appears: "conexion no detectada" I didn´t find in your pages a solution to this problem. Someone says that I have to downgrade to an oldest version but I suppose there is a better solution. Please find attached a screen capture where you can see the error message.

Many thanks, Enrique

I can't see my cameras in Firefox Quantum 61. I´m allowed to enter the HIKVISION screen with all details but a message appears: "conexion no detectada" I didn´t find in your pages a solution to this problem. Someone says that I have to downgrade to an oldest version but I suppose there is a better solution. Please find attached a screen capture where you can see the error message. Many thanks, Enrique

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try posting the screenshot again.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

jesf40
jesf40 Question owner
more options

I'm attaching a screenshot again