Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

Icephr34k
Icephr34k
more options

Firefox started crashing for me around 1 am cst. I've uninstalled and reinstalled twice. I've started in safe mode.

bp-9ef0dc2d-75b7-40c5-b8ca-f99ea1170914

Firefox started crashing for me around 1 am cst. I've uninstalled and reinstalled twice. I've started in safe mode. bp-9ef0dc2d-75b7-40c5-b8ca-f99ea1170914

All Replies (1)

FredMcD
FredMcD
more options

bp-9ef0dc2d-75b7-40c5-b8ca-f99ea1170914 Signature: RtlFreeHeap | CDeviceCollection<T>::Release

amdihk32.dll = Advanced Micro Devices, Inc. = AMD DVR Component

atiumdva.dll = ATI Technologies Inc. = Radeon Video Acceleration Universal Driver

atidxx32.dll = Advanced Micro Devices

Firefox v55 has been having problems with graphics drivers and protection programs.

Check out Firefox v56 beta, some of the issues with Intel drivers have been fixed. https://www.mozilla.org/en-US/firefox/beta/all/