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Has a security update just been released from a non-Mozilla website?

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  • Last reply by Happy112

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I just had a page pop up telling me to download an update. It had the Firefox logo, but an https web address that bore no resemblance to Mozilla. I closed the window, but would like to know if there is a new update I should get. If not, be aware that someone is issuing authentic looking fraudulent software.

I just had a page pop up telling me to download an update. It had the Firefox logo, but an https web address that bore no resemblance to Mozilla. I closed the window, but would like to know if there is a new update I should get. If not, be aware that someone is issuing authentic looking fraudulent software.

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Hi   !

Good for you be on the alert  ! This is a fake  ! Firefox will always update from within the browser and not from a random webpage. Scammers have been using this tactic, trying to get users to download and infect their computer. Hard to get rid off, as they will change their URL on a daily basis. You could consider an ad-blocking add-on like :

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss

Also see : https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

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Chosen Solution

Hi   !

Good for you be on the alert  ! This is a fake  ! Firefox will always update from within the browser and not from a random webpage. Scammers have been using this tactic, trying to get users to download and infect their computer. Hard to get rid off, as they will change their URL on a daily basis. You could consider an ad-blocking add-on like :

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss

Also see : https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update