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how can I synchronize Thunderbird with iPhone mail app?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by skessler

skessler
skessler
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I have an e.mail account set up in both Thunderbird (on laptop) and my iPhone e.mail app as IMAP. When I receive a message, I can open it on one device, but not on the second device. I thought IMAP would enable either device to read the e.mail which would remain on the server.

I have an e.mail account set up in both Thunderbird (on laptop) and my iPhone e.mail app as IMAP. When I receive a message, I can open it on one device, but not on the second device. I thought IMAP would enable either device to read the e.mail which would remain on the server.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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you have the right idea about IMAP, but I am guessing your Thunderbird is not configured as IMAP.

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
skessler
skessler Question owner
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Application Basics 

   Name: Thunderbird
   Version: 52.2.1
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.2.1
   Profile Folder: Open Folder

             (Local drive)
   Application Build ID: 20170622064432
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account3:
     INCOMING: account3, , (imap) secure.emailsrvr.com:993, SSL, passwordCleartext
     OUTGOING: , secure.emailsrvr.com:465, SSL, passwordCleartext, true

 Crash Reports
   https://crash-stats.mozilla.com/report/index/bp-66560492-be02-4585-a562-521052160825 (8/25/2016)
   https://crash-stats.mozilla.com/report/index/bp-399b6742-c9a0-49f6-95fb-ee4a92160221 (2/21/2016)
   https://crash-stats.mozilla.com/report/index/bp-2a148665-ca7a-4da3-a1c1-fae872151229 (12/29/2015)
   https://crash-stats.mozilla.com/report/index/bp-ab39a51c-4600-4167-856d-9face2151203 (12/2/2015)
   https://crash-stats.mozilla.com/report/index/bp-69b41aae-ce61-42f3-9feb-947fc2150217 (2/16/2015)

 Extensions
   Lightning, 5.4.2.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   Mail Redirect, 0.9.1, true, {CC3C233D-6668-41bc-AAEB-F3A1D1D594F5}

 Important Modified Preferences

   Name: Value

     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.zoom.full: true
     dom.apps.reset-permissions: true
     extensions.lastAppVersion: 52.2.1
     font.internaluseonly.changed: true
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.enable: true
     mail.winsearch.firstRunDone: true
     mail.winsearch.global_reindex_time: 1342119646
     mailnews.database.global.datastore.id: 62b78943-df46-4af5-b129-113e70943f8
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"3"},"flaggedCol":{"visible":true,"ordinal":"5"},"attachmentCol":{"visible":false…
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1502055985
     places.history.expiration.transient_current_max_pages: 122334
     plugin.importedState: true
     plugins.update.notifyUser: true
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_bgcolor: false
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_bgimages: false
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_colorspace:
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_command:
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_downloadfonts: false
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_duplex: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_edge_bottom: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_edge_left: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_edge_right: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_edge_top: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_evenpages: true
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_footercenter:
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_footerleft: &PT
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_footerright: &D
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_headercenter:
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_headerleft: &T
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_headerright: &U
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_in_color: true
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_margin_bottom: 0.5
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_margin_left: 0.5
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_margin_right: 0.5
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_margin_top: 0.5
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_oddpages: true
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_orientation: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_page_delay: 50
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_paper_data: 1
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_paper_height: 11.00
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_paper_name:
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_paper_size_type: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_paper_size_unit: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_paper_width: 8.50
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_plex_name:
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_resolution: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_resolution_name:
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_reversed: false
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_scaling: 1.00
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_shrink_to_fit: true
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_to_file: false
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_unwriteable_margin_bottom: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_unwriteable_margin_left: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_unwriteable_margin_right: 0
     print.printer_HP_Officejet_Pro_8500_A910_(Network).print_unwriteable_margin_top: 0
     print.printer_HP_Photosmart_C4400_series.print_bgcolor: false
     print.printer_HP_Photosmart_C4400_series.print_bgimages: false
     print.printer_HP_Photosmart_C4400_series.print_colorspace: