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Can't uninstall Firefox 53.0.3 (22.9 GB)

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  • 1 has this problem
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  • Last reply by FredMcD

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trying to uninstall to get rid of virus attached to firefox. go through the steps, but when I click on uninstall, nothing happens. I am hoping by uninstalling and running Malware and adwcleaner I can use FF again. Cannot search internet because Malware stops outgoing Virus. www.Trivoli. I want to use FF more than Chrome, MS, Bing, etc. HELP!!!

trying to uninstall to get rid of virus attached to firefox. go through the steps, but when I click on uninstall, nothing happens. I am hoping by uninstalling and running Malware and adwcleaner I can use FF again. Cannot search internet because Malware stops outgoing Virus. www.Trivoli. I want to use FF more than Chrome, MS, Bing, etc. HELP!!!

All Replies (2)

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Hi again. You seem to have multiple (but similar issues) with your PC. The solution posted here is pretty similar to the one I posted before on another support question you asked.

"This has the potential to be a very lengthy reply. In an effort to keep it short (this issue is well documented) I will redirect you to the following link:"

http://www.2-spyware.com/remove-tivoli.html _____________________________________________________________________________

I recommend that you install a decent anti-virus/anti-malware software and do a complete system scan.

If having issues browsing the internet then easiest would be to try using a second healthy computer.

Hope this helps!

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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.