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unable to deploy using an MDM states incompatibility with iPad Pro 12.9

  • 2 replies
  • 12 have this problem
  • 2 views
  • Last reply by SSmokinJoe

SSmokinJoe
SSmokinJoe
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I was trying to deploy Focus to a few iPads using our MDM (Airwatch) and when trying to push out the App it shows the iPad as incompatible in the list of highlighted supported devices. One is an iPad Air 2 and the other is an iPad Pro 12.9".

I spoke to support at Airwatch they say that it's something with the developer; I am able to install it manually just not push it down to the devices. Thank you in advance for any help you can provide.

Joe

I was trying to deploy Focus to a few iPads using our MDM (Airwatch) and when trying to push out the App it shows the iPad as incompatible in the list of highlighted supported devices. One is an iPad Air 2 and the other is an iPad Pro 12.9". I spoke to support at Airwatch they say that it's something with the developer; I am able to install it manually just not push it down to the devices. Thank you in advance for any help you can provide. Joe

All Replies (2)

Roland Tanglao
Roland Tanglao
  • Moderator
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Hi SSmokinJoe

Sorry for the late reply. I've asked the Focus developers to help. Most folks here know how to solve user problems, this is a more technical problem that we know nothing about!

Cheers! ...Roland

SSmokinJoe
SSmokinJoe Question owner
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Thank you Roland; I really appreciate the help.