Product Firefox Release Channel esr Version 38.8.0esr Build ID 20160420141331 OS Windows 7 OS Version 6.1.7601 Service Pack 1 Signature: nsBufferedOutputStream::Finish sysfer.dll = Symantec CMC Firewall IPSEng32.dll = Symantec Intrusion Detection This is for Sumo's Related Bugs 612261 NEW --- crash mainly at startup [@ nsBufferedOutputStream::Finish() ] ------------------ Download the current full installers for your Norton programs and save them. '''[https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us Download and run the Norton Removal Tool to uninstall your Norton product]''' After rebooting the computer, run a registry scanner. Then run the installers. '''https://support.norton.com''' '''http://community.norton.com/'''