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Message filters not working

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Hello,

Today I downloaded Thunderbird 45.1.1. I wanted to create a simple filter so that all my messages from family and friends would go to a certain folder.

I created a filter and told it to match "from...is...(email address)" I added all the pertinent emails that I want to filter. I told it to "move message to...(specific folder)".

I click "run now" and no messages in my inbox filter. I select the messages that should be filtered, and click "run filters on selected messages" and nothing happens. There are no errors, popups, messages, anything...

How do I fix this?

Thanks, Kara

Hello, Today I downloaded Thunderbird 45.1.1. I wanted to create a simple filter so that all my messages from family and friends would go to a certain folder. I created a filter and told it to match "from...is...(email address)" I added all the pertinent emails that I want to filter. I told it to "move message to...(specific folder)". I click "run now" and no messages in my inbox filter. I select the messages that should be filtered, and click "run filters on selected messages" and nothing happens. There are no errors, popups, messages, anything... How do I fix this? Thanks, Kara

Chosen solution

I solved this problem by clicking "match any of the following" and changing each rule to "from, to, cc or bcc" instead of just "from".

Read this answer in context 👍 3

All Replies (1)

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Chosen Solution

I solved this problem by clicking "match any of the following" and changing each rule to "from, to, cc or bcc" instead of just "from".

Modified by ms_karafrench