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cache 2 file entries corrupt/unreadable and cannot open or delete file

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  • Last reply by cor-el

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I tried to do a defrag on my hard drive but process wouldn't complete due to corrupt/unreadable cache 2 file entries in firefox profile. I tried to delete the cache 2 file entries but couldn't because the file contains data ?

I tried to do a defrag on my hard drive but process wouldn't complete due to corrupt/unreadable cache 2 file entries in firefox profile. I tried to delete the cache 2 file entries but couldn't because the file contains data ?

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Was Firefox closed when you attempted to delete the cache2 folder?

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Yes, Firefox was closed when I tried to delete the file.

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Did you try to run the chkdsk.exe utility?

Try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that allows to remove the folder.