Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Getting ads everytime and webpage directs to some other page now and then.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by ideato

more options

Hi Team,

I am facing issue in browsing from Mozilla. Whenever i click on the webpage opened it redirect the page to some ad page and also sometimes opening a page from google search in new tab , it opens some kind of ad website. Please help me on this.

Thanks, Navin.

Hi Team, I am facing issue in browsing from Mozilla. Whenever i click on the webpage opened it redirect the page to some ad page and also sometimes opening a page from google search in new tab , it opens some kind of ad website. Please help me on this. Thanks, Navin.

All Replies (1)

more options

Hello Navin, sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

thank you