Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Almost every email I send out - a window pops up saying "An error occurred while sending mail... This message was classified as spam". How can I sort this out?!

more options

The full message says:

"An error occurred while sending mail. The mail server responded: This message was classified as SPAM and may not be delivered. Please check the message and try again."

This is happening more and more frequently and has happened to the last 4 emails I have just tried to send. Why is this happening and what can I do to mend it?

Thanks,

Rhiannon

The full message says: "An error occurred while sending mail. The mail server responded: This message was classified as SPAM and may not be delivered. Please check the message and try again." This is happening more and more frequently and has happened to the last 4 emails I have just tried to send. Why is this happening and what can I do to mend it? Thanks, Rhiannon

All Replies (3)

more options

Have you asked your provider why their server thinks you are sending spam? That would be the place to start.

more options

Hi,

To be honest, I thought that Thunderbird was the one responsible and was the 'server'. Sorry for my naivety. This email system was set up by my web designer. I shall get in touch with them now to see if they know why.

Thanks.

more options

Thunderbird is email client software running on YOUR computer. Email providers have servers.