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Why doesn't Norton Identity Safe work on Firefox?

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Saved passwords are supposed to be auto-filled using the Norton Id Safe. This has not worked in months.

Saved passwords are supposed to be auto-filled using the Norton Id Safe. This has not worked in months.

Chosen solution

Do you have the "limited functionality" Norton toolbar for Firefox 44?

https://community.norton.com/en/blogs/product-update-announcements/norton-toolbar-limited-compatibility-patch-firefox-44-available

Since the November 5th update, the Norton Toolbar no longer has the Vault integrated. They are working on bringing it back, but it is taking longer than expected.

https://community.norton.com/en/blogs/product-update-announcements/firefox-41-and-42-limited-support-norton-toolbar

Since this is security software, we do not suggest finding an unofficial source for an older Norton toolbar.

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Chosen Solution

Do you have the "limited functionality" Norton toolbar for Firefox 44?

https://community.norton.com/en/blogs/product-update-announcements/norton-toolbar-limited-compatibility-patch-firefox-44-available

Since the November 5th update, the Norton Toolbar no longer has the Vault integrated. They are working on bringing it back, but it is taking longer than expected.

https://community.norton.com/en/blogs/product-update-announcements/firefox-41-and-42-limited-support-norton-toolbar

Since this is security software, we do not suggest finding an unofficial source for an older Norton toolbar.