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You keep blocking web sites due to certificate issue when there is NOTHING wrong with the web site! How do I get Firefox to STOP doing this to my computer?!

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You keep blocking web sites due to certificate issue when there is NOTHING wrong with the web site! How do I get Firefox to STOP doing this to my computer?!

This is EXTREMELY annoying, frustrating and anger-producing! I NEED to read certain articles and Firefox is PREVENTING me from doing so. I don't want the darned thing to control me and my computer. I need to DETERMINE for MYSELF what web sites I want to read!

You keep blocking web sites due to certificate issue when there is NOTHING wrong with the web site! How do I get Firefox to STOP doing this to my computer?! This is EXTREMELY annoying, frustrating and anger-producing! I NEED to read certain articles and Firefox is PREVENTING me from doing so. I don't want the darned thing to control me and my computer. I need to DETERMINE for MYSELF what web sites I want to read!

All Replies (5)

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Hi

I have had a look into this and have found that all you need to to is update to the latest version of Firefox, version 43.0.4.

You can read more about how to update here.

I hope this helps, but if not, please come back here anmd we can look into a different solution for you.

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There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.

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If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.

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You simply need to update your computer time. In Windows go to Control Panel/Date and Time/Internet Time. Sometimes the Internet Time server doesn't work where you are. Try with another one until the time is right. Nobody thinks about it but it works.

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Hi upinarmsaboutharmfultech, have any of the above suggestions resolved your issue? If you could take a moment to either select a solution or post an update -- or both -- that would be great.