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Firefox profile Missing

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

ahemedma
ahemedma
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I am running Citrix profile Manager, Every time user logs off and re-logs in , the Fire fix profile goes missing or inaccessible.

I am running Citrix profile Manager, Every time user logs off and re-logs in , the Fire fix profile goes missing or inaccessible.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This happens when the profile listed in the profiles.ini file as Default=1 is no longer present (i.e. is deleted).

See:

You can use one of these to make Firefox create a new default profile or recover an existing profile:

  • Delete the profiles.ini file to make Firefox create a new (default) profile
  • Use the Profile Manager to create a new profile
    If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
    https://support.mozilla.org/kb/Managing+profiles

You should find the profiles.ini file in this hidden location:

  • Windows: %AppData%\Mozilla\Firefox\
    *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
  • Mac: ~/Library/Application Support/Firefox/
  • Linux: ~/.mozilla/firefox/

If clearing the profiles.ini file isn't working then also check the location of the cache files.

  • Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
  • Mac: ~/Library/Caches/Firefox/Profiles/
  • Linux:~/.cache/mozilla/firefox/