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HTTPS Video URL Streaming Crashes Firefox or slowing at start up? Why?

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  • Last reply by guigs

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I was testing HTTPS (SSL) Video streaming over HTML5 Video,

I uploaded a Long (.mp4) video on Google Drive, and when trying to open it in Latest Firefox, Firefox Crashes and sometimes plays video after 20-30 seconds.

Other browsers don't have this issue, Tested on Google Chrome, Internet Explorer, Safari, Edge, etc.

Why Firefox crashes on HTTPS Video URL.

For Demo: access this video URL: http://tinyurl.com/qgku4tk

I was testing HTTPS (SSL) Video streaming over HTML5 Video, I uploaded a Long (.mp4) video on Google Drive, and when trying to open it in Latest Firefox, Firefox Crashes and sometimes plays video after 20-30 seconds. Other browsers don't have this issue, Tested on Google Chrome, Internet Explorer, Safari, Edge, etc. Why Firefox crashes on HTTPS Video URL. For Demo: access this video URL: http://tinyurl.com/qgku4tk

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I am not having an issue playing this video with Flash blocked on Windows 7. Is this the same environment that is being tested?

If you have the crash reports, we can take a look at those as well, they might have more information: We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.