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Firefox crashes I can be typing an email or trying to browse and it will freeze on me or it just crashes.

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  • 1 has this problem
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  • Last reply by FredMcD

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I have gone through and checked all things for updates, I have also uninstalled and reinstalled and it is still crashing on me.


This is the last crash code I got:bp-d06eb1e6-1035-434c-805f-e74b22150819

I have gone through and checked all things for updates, I have also uninstalled and reinstalled and it is still crashing on me. This is the last crash code I got:bp-d06eb1e6-1035-434c-805f-e74b22150819

All Replies (1)

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The crash report flagged these programs;

tmmon.dll = No results found tmmon.sys = Kesafe Kernel Mode Driver

TmFFExt2.dll = 趨勢科技 OfficeScan 用戶端 = Trend Micro OfficeScan Client

utildebuglog.dll = Trend Micro Inc

TmUmEvt.dll = No results found

atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

npToolbarChrome.dll = Trend Micro Titanium = Trend Micro Inc

TmBpFfCore.dll = Browser Exploit Prevention - Trend Micro Browser Plug-In


Check the above for updates / reinstall.