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My Password box icon just diaapeared from my toolbar. Is this a signing problem. Is there a workaround?

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  • 2 have this problem
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  • Last reply by phili

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Title sums it up. My passwordbox icon disappeared and I need to have it show back up so I can use the service I paid for. Please tell me there is a workaround.

Title sums it up. My passwordbox icon disappeared and I need to have it show back up so I can use the service I paid for. Please tell me there is a workaround.

Chosen solution

I did contact them. I hope they will have a fix. Firefox V 39.0 works fine. So this must be a change imbedded in V 40.0. Seems like the most timely solution is to use the older version or a different web browser.

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That has been mentioned before in at least a couple of other threads in the last few days. Contact PasswordBox - their add-on - their problem.

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hello, if you are a paying customer of passwordbox and need help about getting their product to work, then their help/support sites should be the first point of contact: http://customersupport.mcafee.com/ContactTechnicalsupport.aspx?lc=1033&sg=CS&pt=1

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Chosen Solution

I did contact them. I hope they will have a fix. Firefox V 39.0 works fine. So this must be a change imbedded in V 40.0. Seems like the most timely solution is to use the older version or a different web browser.