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Update now when I open a link i get blank tab when should be a pdf or doc

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  • 3 have this problem
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  • Last reply by guigs

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When I open a link for a PDF or DOC file all I get is a blank tab. I have even gone in and told firefox to open it with Adobe Pro but still I get a blank tab. This only started occuroing when I was forced to install the new version of Firefox. I am running on a MAC! Help I need it to work for work badly!!!!!

When I open a link for a PDF or DOC file all I get is a blank tab. I have even gone in and told firefox to open it with Adobe Pro but still I get a blank tab. This only started occuroing when I was forced to install the new version of Firefox. I am running on a MAC! Help I need it to work for work badly!!!!!

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Hello,

In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:

  1. Click the menu button New Fx Menu and click Options (Preferences for Linux and Mac).
  2. In the Options (Preferences for Linux and Mac) tab (window for previous than 38.0 firefox version), select the Applications panel.
  3. In the Search field, type PDF. You should find Portable Document Format (PDF).
  4. On the right hand side you should find an Action column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose Preview in Firefox.

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Thank you.