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FF hangs on launch after windows 8.1 update today

  • 1 reply
  • 1 has this problem
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  • Last reply by guigs

Unixhead
Unixhead
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Windows 8.1.

After rebooting from the Windows update install this afternoon, FF hangs with a non-responsive message from windows.

Eventually, FF asks if I want to start in safe mode. Safe mode also hangs. Taking the refresh option works (allowing normal browsing and option changing), but ONLY until I close the first instance.

Re-launching FF returns to the initial hang problems, and doing reset AGAIN only works until I close the session.

I even removed FF entirely via the control panel and down loaded a new copy from Mozilla.org and installed it fresh.

No joy, same exact problems. Current release version 38.0.5.

Help?

Windows 8.1. After rebooting from the Windows update install this afternoon, FF hangs with a non-responsive message from windows. Eventually, FF asks if I want to start in safe mode. Safe mode also hangs. Taking the refresh option works (allowing normal browsing and option changing), but ONLY until I close the first instance. Re-launching FF returns to the initial hang problems, and doing reset AGAIN only works until I close the session. I even removed FF entirely via the control panel and down loaded a new copy from Mozilla.org and installed it fresh. No joy, same exact problems. Current release version 38.0.5. Help?

All Replies (1)

guigs
guigs
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Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see: