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why aren't my emails staying on my server?

  • 4 replies
  • 4 have this problem
  • 8 views
  • Last reply by 1rondee

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before, even if I opened my emails with Thunderbird, the emails stayed on my server. Now after opening my email with Thunderbird they are no longer on my server. I would like for my email to stay on my server until I delete them.

Thanks,

Ron

before, even if I opened my emails with Thunderbird, the emails stayed on my server. Now after opening my email with Thunderbird they are no longer on my server. I would like for my email to stay on my server until I delete them. Thanks, Ron

All Replies (4)

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It would help to know if you have a POP or IMAP account. The answer depends on the account type.

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The account is a POP

Thanks,

Ron

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From the menu bar select Tools-Account Settings-Server Settings

No menu bar? Press the alt key.

Do you have the box checked to leave the messages on the server?

If you do and they are still being removed you should log into your account at your email providers web mail page and see if there are any message delete options there that are removing them.

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Thanks,

Ron