Once I've downloaded Firefox, and clicked INSTALL, nothing happens. It doesn't launch, just goes away. Help!
I downloaded Firefox a couple of weeks ago and everything was working just fine. Then three days ago, it stopped working completely. When I clicked on a tab or typed a new address and hit enter, it just showed a spinner - FOREVER. Would not connect to any website...at all. After a couple of days of this, I rebooted, same problem. So I uninstalled, then tried to re-download and re-install. It appears to download, and when I click to install it appears to be doing so, but after awhile, the install window just disappears and nothing happens. No launch, nothing. What now?
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Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}