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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

bo55
bo55
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it says Mozilla has crashed and to send request then it brings up page after awhile says to restore page once page is restored then goes back to page you signed out

it says Mozilla has crashed and to send request then it brings up page after awhile says to restore page once page is restored then goes back to page you signed out

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

You can set the browser.sessionstore.max_resumed_crashes pref to 0 on the about:config page to get the about:sessionrestore page immediately with the first start after a crash has occurred or the Task Manager was used to close Firefox.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.