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When opening a webpage that has moving content or a link to YouTube, Firefox crashes.

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  • 1 has this problem
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  • Last reply by cor-el

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Firefox works fine as long as I don't try to watch video footage. Even when opening a website with some minor moving images (i.e. a company website with a small video) the browser stops working. Only way to continue is leaving it by using ctr+alt+delete and avoid that particular website. There's probably something wrong in my settings, but I don't know where to start. Any help and suggestion is much appreciated. Thank you in advance!

Firefox works fine as long as I don't try to watch video footage. Even when opening a website with some minor moving images (i.e. a company website with a small video) the browser stops working. Only way to continue is leaving it by using ctr+alt+delete and avoid that particular website. There's probably something wrong in my settings, but I don't know where to start. Any help and suggestion is much appreciated. Thank you in advance!

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Try to set the Flash plug to click-to-play by setting the permissions for Flash to "Ask To Activate" in "Firefox/Tools > Add-ons > Plugins". That way you can activate the Flash plugin when you need it via the Lego block icon on the location bar.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: