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Firefox crashing regularly on MacBook - have tried to Reset Firefox but that hasn't worked?

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

mikeec
mikeec
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Sometimes without warning Firefox shuts down - doesnt seem to matter if one window or many windows are open or the type of website (flash / graphics ) I have tried resetting Firefox but to no avail

Thanks for your help

Sometimes without warning Firefox shuts down - doesnt seem to matter if one window or many windows are open or the type of website (flash / graphics ) I have tried resetting Firefox but to no avail Thanks for your help

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: