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I am trying to install the "Java Runtime Environment" plugin. It is continuously showing as not available. What can I do to get round this?

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  • Last reply by ideato

Bramblefly
Bramblefly
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I am asked to install this update by an educational website.

The sequence of events is:

1. Message appears at interactive site on page "A plugin is needed to display this content." along with an Install Plugin button. 2.Pressing the install button brings up a dialogue box, "Plugin Finder Service" with "Java Runtime Environment" ticked. 3. I press "Next" to install. New dialogue box comes up showing "Java Runtime Environment" as "Not available" and states that no plugins were installed. 4. The only availablre option "finish," closes the dialogue box.

I have tried following instructions in help but these always bring me back to the same process. I have downloaded the most recent Java software and nothing has changed.

Any ideas to successfully install "Java Runtime Environment." Maybe there's a successor plug-in.

All help gratefully received.

Thanks,

Andrew Bramley

I am asked to install this update by an educational website. The sequence of events is: 1. Message appears at interactive site on page "A plugin is needed to display this content." along with an Install Plugin button. 2.Pressing the install button brings up a dialogue box, "Plugin Finder Service" with "Java Runtime Environment" ticked. 3. I press "Next" to install. New dialogue box comes up showing "Java Runtime Environment" as "Not available" and states that no plugins were installed. 4. The only availablre option "finish," closes the dialogue box. I have tried following instructions in help but these always bring me back to the same process. I have downloaded the most recent Java software and nothing has changed. Any ideas to successfully install "Java Runtime Environment." Maybe there's a successor plug-in. All help gratefully received. Thanks, Andrew Bramley

All Replies (1)

ideato
ideato
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Hello Andrew, try download Java Runtime Environment (JRE) from the next link : https://www.java.com/en/download/ . If you can not then try the manual way from the next link : https://www.java.com/en/download/manual.jsp (select the Windows Offline, filesize: 28.0 MB). In.... general, try to use the official sites when you install Java or flash etc.


thank you