Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot get thunderbird to download my email for @mindspring.com. it downloaded the @earthlink.net mail which is in the same location of inboxes at earthlink.n

  • 1 reply
  • 5 have this problem
  • 4 views
  • Last reply by Matt

more options

When I try to get an existing mailbox set up, the message is that the address is "configuration found on ISP Database. anything I do after that results in a "Configuration could not be verified-is the the user name or password wrong?" This is the user name and password I use to get into the mailboxes in the mail section on earthlink site. I got one to download that is @earthlink.net, but the other three are on @mindspring.com. They were all working fine for years until my computer crashed last month, pretty well knocking out my entire mailing system and other online links with Firefox.

When I try to get an existing mailbox set up, the message is that the address is "configuration found on ISP Database. anything I do after that results in a "Configuration could not be verified-is the the user name or password wrong?" This is the user name and password I use to get into the mailboxes in the mail section on earthlink site. I got one to download that is @earthlink.net, but the other three are on @mindspring.com. They were all working fine for years until my computer crashed last month, pretty well knocking out my entire mailing system and other online links with Firefox.

All Replies (1)

more options

explain the crash... perhaps recovery might be more useful than new settings.

what is wrong with these settings https://autoconfig.thunderbird.net/v1.1/mindspring.com