Thunderbird Support Forum

Can't sort emails by date - Setting selections frozen on "Subject" under "Sort By" (115.4.2) Only affects one email account, but not another. Only recourse is to sort by "unread" to get new emails - otherwise old subject emails display in the inbox.

Since 115.4.1 update all attempts to send/reply/forward emails fail with error message AUP#Out-1500 asking to verify email address -- which was not changed. Same problem after update to 115.4.2. No problem to send email directly from Spectrum's Road Runner web site.

ISP: Spectrum Domain: roadrunner.com OS: W10.

Before these last few fancy updates I didn't have any problem creating filters but, now I can not figure out how to do what used to be so simple. Is there any reference material that gives a detailed explanation on how to create a filter under the latest version of TB? In addition, none of my previous filters work!

I have donated. but I keep being asked to donate almost everyday. when that happens my email settings change, its very frustrating. I am a senior, I donate what I can but I can't donate daily or weekly. I donated back in September and I will again in April. please stop this overly aggressive campaign. you were never like this before. Thankyou sincerely Susan H.

How can I store an adress book on an USB stick to move it to another PC? When selcting Help - Tools - Export I get a page which exports my 6 GB profile folder. What does this folder contain? What is the difference between a Thunderbird profile and the Thundebird profile folder?

I am on Thunderbird 115.4.1

Hi, I'm trying to add a new Outlook e-mail address to Thunderbird but I keep getting the following message: "Configuration could not be verified, If your username and password are correct, it's likely that the server administrator has disabled the selected configuration for your account. Try selecting another protocol." I have tried both POP3 and IMAP but I get the same message. Any help would be appreciated.

In the new Thunderbird (why was the phantastic "old"-one being changed ?????) there is a "Import and Export Canter". I can't find it. where is it?

I am on Thunderbird 115.4.1

In the German article "News in Thunderbird Version 102" is stated that I can get a colored picture when selecting "Rich Text". I find no possibility of selecting "rich text". Where is it?

I am on Version 115.4.1

Thanks in advance!

How do I find the email I click on? I search for something, I see the email in the list of results, I click on said email and instead of opening it, it bring up the ENTIRE thread that it is embedded in and I have no idea which one it is! PLEASE FIX THIS! It used to open up the email you click on within the thread. Now it just shows the thread. This latest update has RUINED the search function.

The hard drive on my PC running Windows 10 crashed and I have a new one running Windows 11. I used Thunderbird on the old PC and am trying to set up Thunderbird on the new PC. My email account is with AOL. When setting up Thunderbird on the new PC, it asks for the password. I am trying to use the AOL password but it does not work. The same password works on other devices. I have no access to the data on the old hard drive. Any suggestions greatly appreciated.

My son's email address has been in my Address Book for years with no problems. Recently his emails have been going to Trash. His are the only ones going to Trash. How do I correct the problem?

I have recently started using Thunderbird 115.4.3 on a new laptop running Windows 11. I transferred my profile from my old laptop and set up my two email accounts as POP accounts. The problem is that Tbird is regularly crashing, mostly (maybe only?) when I delete messages from my Inbox. When I restart the program, it works fine except that all or most of the messages in Trash are now duplicated multiple times. Any ideas how to stop this behavior?

I have a new laptop & I've downloaded Thunderbird & logged in. It doesn't have all my old emails & folders in the new one. How do I transfer all the old emails & folders from the old laptop to the new one? Or is it a settings issue I need to go into on the old laptop to make it so they appear in the new laptop?

I have reviewed the previous forums on what changes to make to the outgoing stmp for outlook and have implemented them however, I am still unable to send emails. Please see attached for the edit smtp settings I am using. According to the forums these are the correct settings. The only difference is that I don't seem to have the ability to set authentication method to login as that is not an option for me.

What am I missing?

Hi, I am trying to login to my emails and after entering my password the following message comes up message comes up. 'Login to server mail.optusnet.com.au with username dianne.hill failed' Can you please help me?