Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Search fuction is faulty

  • 3 replies
  • 1 has this problem
  • 34 views
  • Paskiausią atsakymą parašė Matt

sara44
sara44
more options

How do I find the email I click on? I search for something, I see the email in the list of results, I click on said email and instead of opening it, it bring up the ENTIRE thread that it is embedded in and I have no idea which one it is! PLEASE FIX THIS! It used to open up the email you click on within the thread. Now it just shows the thread. This latest update has RUINED the search function.

How do I find the email I click on? I search for something, I see the email in the list of results, I click on said email and instead of opening it, it bring up the ENTIRE thread that it is embedded in and I have no idea which one it is! PLEASE FIX THIS! It used to open up the email you click on within the thread. Now it just shows the thread. This latest update has RUINED the search function.
Pridėtos ekrano nuotraukos

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Try changing the default if you do not like it. https://support.mozilla.org/en-US/kb/message-threading-thunderbird#w_changing-default-threading-mode

sara44
sara44 Klausimą uždavęs asmuo
more options

Didn't work. In the first pic I have searched for 'final draft' and find a bunch of results I click on one and the second pic is what I get. Which one is it? I have go through the whole thread to find the one I clicked on.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

What second pic?